Sample content to show what's possible
BECUGood to see you

Integration hub · Retail delivery

Welcome to BECU.

Two member-owned credit unions, one cooperative. Everything you need to feel at home — in one place, on any device.

Find your viewWhat's changing

A welcome from leadership

[Video placeholder · ~2 min · captions included]

Who we are

It started with 18 people and one idea.

1935

Founded by 18 Boeing employees

Coworkers pooled their savings to help each other — the cooperative spirit we still run on.

Member-owned

Owned by the people we serve

No outside shareholders. Members are owners, so value flows back to them.

Not-for-profit

A financial cooperative

We exist to improve the financial health of our members and communities.

People over profit
Do what's right for members
Curiosity & growth
Community first

Values shown as sample wording.

Stories from your new colleagues

Sample
“The first thing I learned here: we ask 'what's right for the member?' before anything else. That hasn't changed in all my years.”

Branch team, [Branch name] · Washington

Your view

Content that fits your role and region

Member-facing · California

Serving members the BECU way

You're bringing your community roots into a cooperative that started with 18 people. We're glad you're here.

  • Member experience basics: how we put people over profit
  • Branch systems walkthrough [Sample module]
  • Shadow shift with a partner branch [Sample]
  • California-specific timeline and local Q&A sessions [Sample dates]

Your first steps

0% complete

What's changing and when

Integration milestones

Dates are placeholders until confirmed.

  1. [Month 1] · Done

    Announcement & welcome

    Leadership welcome, this hub goes live, Q&A sessions open.

  2. [Month 2] · Now

    Culture & onboarding sessions

    Who-we-are workshops and buddy team pairing.

  3. [Month 3]

    Systems training

    Role-based training on BECU tools and processes.

  4. [Month 4]

    Branch & brand transition

    Signage, member communications and branch updates.

  5. [Month 6]

    One team

    Full integration and a celebration across both states.

Team completion tracker

Sample

Ask: complete the four first steps. Anonymized by team — no individual data.

  • Branch team A: 82% complete
  • Branch team B: 64% complete
  • Branch team C: 91% complete
  • Support team A: 47% complete
  • Leadership group A: 100% complete
Automatic follow-up: teams below 75% get a friendly reminder every [3 days] until complete — no extra work for the comms team.

On SharePoint

The operational Bible

Procedures, policies and how-tos live in one place. We link to them — never duplicate them.

Open operational pages →